Shipping
Looking for how to pick the appropriate shipping method and to know exactly how your order will be delivered? Find out here!
All prices are ex-factory prices. Small quantities of goods will be sent directly to customers by SF Express. Customers can pay directly to SF Express when receiving the goods. Large quantities of goods will be sent by our truck for $380 to factory building ( Does not include delivery to upstairs), for commercial residential please inquire.
Yes, as long as the delivery location is clearly explained to our staff when placing the order.
Combined shipping is only certain on the condition that the size and quantity of the combined orders do not exceed the minimum for the delivery service provider.
Combined shipping orders cannot be delivered urgently due to the difference in production times and lines. To make an inquiry about combined orders, kindly contact us
Combined shipping orders cannot be delivered urgently due to the difference in production times and lines. To make an inquiry about combined orders, kindly contact us
Artwork
How to get the best results for your artwork, including information on color, layout, and more!
For text:
For line art:
In cases where you doubt the outcome of your design being perfect, you can simply contact us before making your order so we can give our advice on possible issues.
- Ensure your font size is 10pts or above to get high-quality results.
- Select the more legible and bold fonts to avoid the disappearance of texts during the printing process.
- For white fonts on dark backgrounds, it is important for you to embolden the font.
For line art:
- The thickness of your line art should be a minimum of 3pts for best-printed results
In cases where you doubt the outcome of your design being perfect, you can simply contact us before making your order so we can give our advice on possible issues.
By simply telling us how and where you want the printing to be, we will be able to set up your artwork. The next step will be for you to send us your design files and instructions in “order” ensuring that all artwork files are titled accordingly. With this, we can deliver excellent prints and artwork on your boxes!
All of our printing is done using CMYK inks which automatically changes images which are sent in RGB to CMYK. We do not offer colour matching, but you can rest assured that the final appearance of colour aqon your printed box will leave you highly satisfied.
The dimensions we give are specifically outside measurements stated as Length × Width × Height. To find the perfect size, you should note that length is measured side-to-side, width is measured front to back, andthe height is measured from top to bottom.
It is advisable to add a minimum of 2.5 inches to your product dimensions toprovide room and ease for packaging.
It is advisable to add a minimum of 2.5 inches to your product dimensions toprovide room and ease for packaging.
In most cases, the dimensions you pick might not be the precise size you will receive, this is due to the effects of manufacturing of any corrugated items on their size, if at all there would be a slight change, it cannot be more +-.125. We advise that you make allowance for this possibility which making choices of your size
While we are currently unequipped to provide barcode verification on our box styles, we guarantee that barcodes which are digitally printed can be scanned. So far, our clients have always given a satisfactory response as regards the print results on their finished boxes. Using the guidelines listed below, you are sure to end up really pleased with your printed results:
- UPC-A type barcodes need to be at least approx 2.3” wide and at least .6” tall to scan properly.
- Barcodes should be built as 100% Black only, to provide the best scannability.
- Barcodes should be provided as vector filesor high resolution (300ppi at the intended print size) raster files in order to provide the best possible print quality.
Timing
How long do things take? How can the timing for your needs be optimized?
At the moment, it takes about 5-6 business days for orders between 10000 units while the expedited turn around is 4 business days. Orders of higher quantity (10000 units and above) will need a few extra days to be set up and produced. These turn arounds exclude transit time. All our ship dates and delivery dates are estimated due to the complexity of custom manufacturing.
Placing an Order
Understanding how things work and what to expect when you place an order with us
We will let you know if an image is a low resolution! The proof of your order is sent to your email address. If for any reason you do not receive your proof at least two days after placing your order, kindly contact us, and we will get it fixed.
All changes must occur before you approve the proof for your order! Simply send us an email, and we will see to it.
All changes can be made to your order at your request on the condition that the proof for your order has not been made. Please ensure you send us an email as quickly as possible
Once your proof has been approved, your order moves into Production so no further changes or cancellations can be made.
All changes can be made to your order at your request on the condition that the proof for your order has not been made. Please ensure you send us an email as quickly as possible
Once your proof has been approved, your order moves into Production so no further changes or cancellations can be made.
As long as tool not purchase yet, you can send us an email, and we will cancel your order.
Since each box has different production and proofing times, we advise that all designs are checked out separately.
Box Types and Materials
You can receive our sample boxes at no cost at all! All you need to pay for is shipping. Make sure you send us a request by email with your name and delivery address,you will receive a pre-printed sample just as requested.
The similarity between Kraft and Standard White is that they are both matte while the former is brown and the latter is white. EZ coat, on the other hand, produces a lovely satin sheen on the printed areas and is white on the inside and out just like the Standard white. To have samples of this material, just contact us, andwe will get them across to you.
While Kraft is an excellent choice for printing dark and bold colours, white corrugated boards are a perfect choice for stellar print quality with all colours, specifically the light colours.
his largely depends on the dimensions and style of your box.
Our default board stock for each style is as follows:
Shipping Box: B-Flute corrugate 32 ECT – ⅛ inch thickness, rated to hold up to 30lbs in transit
Mailer Box: E-Flute corrugate 32 ECT – 1⁄16 inch thickness, rated to hold up to 10lbs in transit
We also offer other flutes corrugate by custom order, please feel free to ask us!
Our default board stock for each style is as follows:
Shipping Box: B-Flute corrugate 32 ECT – ⅛ inch thickness, rated to hold up to 30lbs in transit
Mailer Box: E-Flute corrugate 32 ECT – 1⁄16 inch thickness, rated to hold up to 10lbs in transit
We also offer other flutes corrugate by custom order, please feel free to ask us!
The default production of our boxes allows for single wall boards. We can deliver with double or triple, butit has to be requested by you.
We prioritize sustainability, and that is why the materials used for our products are sure to stand the test of time. All our corrugated products contain a majority of recycled materials.